Freshdesk MCP Server

Stablecommunication

★35 starsTypeScriptcommunity

About

Overview

The Freshdesk MCP Server enables AI agents to interact with Freshdesk's customer support platform. It provides tools for ticket management, contact operations, and accessing canned responses for efficient customer support automation.

Capabilities

Tools & Capabilities

⚡create_ticket

Create a new support ticket

⚡list_tickets

List tickets with filters

⚡update_ticket

Update ticket properties

⚡reply_to_ticket

Send a reply on a ticket

⚡list_contacts

List contacts

Setup

Installation

bash

Install

npx -y mcp-server-freshdesk

Examples

Example Usage

javascript

Usage

{
  "mcpServers": {
    "freshdesk": {
      "command": "npx",
      "args": ["-y", "mcp-server-freshdesk"],
      "env": {
        "FRESHDESK_DOMAIN": "your-domain",
        "FRESHDESK_API_KEY": "your-api-key"
      }
    }
  }
}

Quick Info

Authorcommunity

LanguageTypeScript

StatusStable

Stars★ 35

Last UpdatedFeb 12, 2026